Monday, October 12, 2009

Voice Chat Coming To Facebook!

In the next few weeks, Facebook will launch an application allowing their users to have a high-quality voice conversation with anyone on their friends list. Facebook has enlisted the help of Vivox, a Boston-based company that provides the integrated voice service for virtual worlds and has more than 15 million users worldwide, to create and run this new app.

After downloading Vivox’s plug-in, Facebook users can have one-on-one chats to large group discussions. Vivox is even making the technology available to any third-party Facebook application developer, so any app, from games to utilities, can have a voice component.

Charlene Li, a well-known social media consultant, believes this will be a great tool for retailers too. Instead of a retailer building in a voice chatting system on their website, they can use Facebook to talk to their customers. Customers can also chat about products quickly and easily with their friends that they see online.

Facebook has not yet started to promote this new service and they are not sure how many of their users will choose to use it. But with Vivox’s track record, it is sure to be a success in the Facebook community.

2 comments:

  1. This sounds interesting. It could be a really cool thing. However there are time that I would rather just sit and type while i'm doing other things and not have to talk to anyone. I can multi-task a lot qicker when I really don't have to talk to anyone. But I can see how this could be useful tool for a lot of reasons. Conrence calls, if you are travleing, long distance relationships--cheaper than a phone charge i gues--and many other things. It deffinatly makes you experience with facebook a more personl one and you get a sence of trust when you actually hear someones voice.

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  2. Although I can see where individuals and groups who are already utilizing Facebook for lots of different things might like the additional feature of voice-chat, I personally don't see myself ever using it. I don't currently use any applications on Facebook, and I'm not really very happy with the recent Live Feed change, so I am spending less time on Facebook than ever before.

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